Help Center

We are Jeff and Tara Batchelor, a married couple, who enjoy going to auctions and buying antiques and collectibles. We have over 20 years of experience buying/selling antiques and collectibles. We are not experts and any advice or additional helpful information is always welcome. We love to hear and learn about new things.

In addition to Gallery Antiques web store, we also sell items on eBay and you can find us here. We have over 3500 positive feed back on eBay. Our eBay feedback includes but not limited to the following: 

• Super well packed! As described. Beautiful piece. A+ seller. Thanks.
  
• Thank you very much . Great item.Super packaging .Instant shipping 
  
• VERY SATISFIED!!!!!!
  
• Beautiful, crystal just as described. Fast shipping. Thanks!
  

We are a web based store only and are located outside Tampa, Florida. Please feel free to use our contact page or email us directly at galleryantiqueswebstore@gmail.com and we will get back to you as soon as possible.  If you prefer to speak to us over the phone, please email us with your contact information and we will call you back within 24 hours. Our physical address is 7825 Turkey Creek Rd, Plant City, FL 33567.  

We ship within 1 day of receiving cleared payment.  

All items are shipped via USPS Priority Mail, UPS, or FedEx. Large, fragile, and/or heavy packages will be shipped via UPS and/or FedEx. 

All packages include tracking and insurance. Purchases over $200 will also include signature confirmation. 

We accept credit cards, PayPal, and money orders. 

Returns are accepted within 14 days of purchase. 

Returns must be received in the condition that they were sent (i.e. original packaging, etc). 

Please contact us with any issues prior to returning. 

We strive to describe our items as accurately as possible. We try to describe items to the best of our ability and knowledge on the item. We are not experts and any suggestions or additional information is always helpful. In addition, we thoroughly inspect items for cracks, chips, flaws, defects, etc. If we overlook a defect, please contact us as soon as possible so that we may rectify the issue. Customer satisfaction is our number one priority!

We thoroughly inspect items for cracks, chips, flaws, defects, etc. If we overlook a defect, please contact us as soon as possible so that we may rectify the issue. Customer satisfaction is our number one priority!

We are not experts but have 20 years of experience between the both of us in buying/selling antiques and collectibles. We are always are open to hear from avid collectors and experts in their field of study. Any useful and helpful information is always welcome!